Airtable - Documentation

Overview

Read and write Airtable records from your Plura workflows. Look up a caller’s record mid-conversation, log a new lead the moment a call ends, or update a row when a deal moves forward. Call actions with automationType: "airtable" from any workflow node that supports automations.

Authentication

Connect your Airtable account to your Plura workspace before you use these actions.

Available Actions

Action	What it does	What you provide
List Bases	Lists the Airtable bases your connection can reach	Nothing
List Tables	Lists the tables in a base	The base
List Records	Returns records from a table	The base and table
Find Record	Finds records that match an Airtable formula	The base, table, and formula
Create Record	Adds a new record to a table	The base, table, and field values
Update Record	Changes fields on an existing record	The base, table, record ID, and the fields to change
Delete Record	Deletes a record	The base, table, and record ID

Using Airtable in a workflow

In the workflow editor, add Airtable to your workflow.
Pick the action you want.
Fill in the fields the editor shows for that action. To use values from the call, like the caller’s name or phone number, map them in with custom fields (see Custom Fields in the Integrations Overview).

To find a record by phone number, use Find Record with a formula like {Phone} = '+15551234567'. Use your table’s own field name in the curly braces.

Third-Party Documentation