Skip to main content
GET
/
calls
/
get
Get Call Details
curl --request GET \
  --url https://api.plura.ai/v1/calls/get \
  --header 'Authorization: Bearer <token>'
[
  {
    "call_id": "e739835a-e085-4698-8611-a0bcd218f236",
    "phone_to": "17145551234",
    "phone_from": "18554170050",
    "call_start": "2026-01-06T13:51:38Z",
    "call_end": "2026-01-06T13:52:18Z",
    "disposition": "Completed",
    "answered_by": "human",
    "agent": "00a50886-1b8e-4678-a393-129098cc8bc2",
    "direction": "out",
    "transfer": true
  },
  {
    "call_id": "e739835a-e085-4698-8611-a0bcd218f236:1",
    "phone_to": "15555555555",
    "phone_from": "17145551234",
    "call_start": "2026-01-06T13:52:15.000Z",
    "call_end": "2026-01-06T13:52:18.000Z",
    "disposition": "CONGESTION",
    "agent": "00a50886-1b8e-4678-a393-129098cc8bc2",
    "direction": "out",
    "is_transfer": true
  }
]

Documentation Index

Fetch the complete documentation index at: https://docs.plura.ai/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

API key from Settings → API Keys in your workspace

Query Parameters

​
call_id
string
required

Call UUID returned from the Initiate Call endpoint

Response

Call details retrieved. Returns an array — transferred calls include multiple records.

​
call_id
string

Unique call identifier. Transfer legs append :1, :2, etc.

​
phone_to
string

Destination phone number

​
phone_from
string

Originating phone number

​
call_start
string<date-time>

Call start timestamp (UTC ISO-8601)

​
call_end
string<date-time>

Call end timestamp (UTC ISO-8601)

​
disposition
string

Call outcome

Example:

"Completed"

​
answered_by
string

Who answered the call

Example:

"human"

​
agent
string

Agent UUID that handled the call

​
direction
string

Call direction

Example:

"out"

​
transfer
boolean

Whether the call was transferred

​
is_transfer
boolean

Indicates this record is a transfer leg